Note: All attendees must have a Toyota-issued Secure Personal Identification Number (SPIN).
If a dealership does not have a body shop of its own, it may be an excellent idea to sponsor an independent affiliate shop for training. This is part of the commitment to customer satisfaction by having manufacturer-trained technicians performing collision and refinish repairs. Sponsoring dealers simply agree to be the authorizing Toyota, Lexus, or Scion representative for the independent shop by entering them into ‘Staff Master’ under their dealer code (with the appropriate independent affiliate job code) and securing a Secure Personal Identification Number (SPIN) for each affiliate attendee.
Each individual who attends Collision Repair & Refinish Instructor-Led Training must have a Secure Personal Identification Number (SPIN). A SPIN is also required to take online e-learning modules, and is used to track an individual’s training accomplishments. Toyota/Lexus Dealership Service, Parts and Collision Center Managers should be aware of the following:
Sponsoring dealers stay directly 'in-the-loop' on training activities by approving registrations. Toyota, Lexus, and Scion dealers nationwide currently sponsor ‘Independent Affiliate’ referral shops and ‘Wholesale Parts’ accounts.
Who wouldn't want their vehicles repaired by manufacturer-trained technicians? Both Dealership and Independent Affiliate Collision Repair Centers can demonstrate their commitment to Toyota-Quality repairs by educating consumers about the training and resources they depend on to return Toyota, Lexus, and Scion vehicles to factory specifications. They can explain why they use Genuine Toyota parts, follow manufacturer specified repair procedures, as well as highlight the in-depth factory training that their Technicians’ receive.
Collision Repair & Refinish Training schedules are posted for each third of the calendar year in January, May, and September, to allow ample time for planning around busy schedules. The New Jersey training center is located on the grounds of the Toyota NY Region Headquarters in West Caldwell, NJ, (not far from New York City). The Jacksonville training center is on the grounds of Florida State University at Jacksonville, FL. And, the California training center is housed in the Toyota Quality Center at Toyota’s Headquarters campus in Torrance, CA. Please call Lisa Oyama (NJ & FL) 973-882-6253, or Mercedes Rodriguez (CA) 310-468-7171 for more information.
For questions pertaining to training in Torrance, California, Phone: 310-468-7171; Fax: 310-381-6678; or Email: firstname.lastname@example.org. For questions pertaining to West Caldwell, New Jersey, and Jacksonville, Florida, Phone: 973-882-6253; Fax: 310-381-5079; or Email: email@example.com.
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